Reference

Privacy Policy for Your ceri388 Account

Your ceri388 Privacy Policy explains what we collect when you create an account, sign in from a mobile device, or connect DANA, OVO, GoPay and QRIS.

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ceri388 Privacy Policy for Your ceri388 Account
CONTACT ROUTE

Where To Ask About Your Privacy

A privacy question should reach the support route attached to your account, not a public message thread.

Account privacy request Use the support route inside your account to ask what personal data is linked to your login. Include your registered contact detail and the specific correction, access request or deletion question you want us to assess.
Wallet record question For a DANA, OVO, GoPay or QRIS record, share the reference visible in your account rather than sending a full wallet password. We use that reference to locate the relevant transaction entry without requesting unnecessary credentials.
Login privacy check If a mobile browser or desktop sign-in appears unfamiliar, contact us through the account support path and mention the device type, approximate time and action taken. We can then review the access event and explain the next account step.
DATA PRACTICE

Login, Cookies and Account Records

We keep this Privacy Policy practical by connecting each data category with an account action. Login details help us confirm access, cookies help remember browser choices, and payment references help us answer…

Data collected

We may receive your contact details, account settings, login events, device information and support messages. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are connected only when needed for account or transaction handling.

Cookie choices

Cookies can remember sign-in preferences and help us understand whether a browser session is functioning. You can manage cookie controls in your browser, although changing them may affect the way account pages remember your selected settings.

Account security

We use account details, sign-in events and device signals to identify unusual access and protect your session. We will not ask you to disclose a password through support, and you should keep login credentials private on every device.

Record retention

We retain personal and payment records only for the period connected to account operation, support handling, security checks or an applicable legal need. When a purpose ends, we assess the record for removal, restriction or continued retention.

Requesting changes

You can ask us to correct an inaccurate contact detail, clarify a payment reference or explain a data category connected with your account. Send the request through support and complete the identity step we provide before any change is made.

Who handles contact

Our account support team receives Privacy Policy questions through the signed-in support path. Include enough detail to locate your request, but leave out passwords, wallet PINs and full payment credentials when describing a DANA or QRIS matter.

Privacy Policy Questions for ceri388

These Privacy Policy answers address the account questions we expect before you open an account or connect an Indonesian wallet. They cover access, cookies, transaction references, corrections and contact steps without asking you to publish personal details. If your question is not listed, use the signed-in support route and identify the exact data or account event you want us to check.

The ceri388 Privacy Policy covers account details, login activity, device signals, cookies, support messages and payment references. It explains why we handle each category, how retention is assessed and how you can ask for access, correction or clarification.

Yes. The Privacy Policy covers DANA and QRIS references connected with an account action, along with OVO, GoPay, bank transfer and virtual account references. We use those entries to match account activity and answer a wallet-status question.

Use the support path inside your signed-in ceri388 account and ask for the data category you want checked. Include your registered contact detail, then complete the identity step we provide so the request is handled for the correct account.

You can ask us to correct an inaccurate name, phone detail, email detail or account setting through support. Describe the exact entry and provide the replacement value. We may request an account verification step before changing personal data.

Cookies can remember browser settings and support a working sign-in session. Your browser controls can limit or remove them, but some account preferences may not remain available. The Privacy Policy explains their purpose without treating cookies as wallet credentials.

Retention depends on the reason the record exists, such as account operation, security, support, payment matching or a legal need. We review records when that purpose ends and assess whether removal, restriction or continued retention is appropriate.

Yes. Account access and eligibility depends on local law. Where local law permits, we may still request identity or security checks before responding to a data request, changing account details or discussing a DANA, OVO, GoPay or QRIS reference.

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